Privacy Policy
This Privacy Policy describes how SunnyFinds collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.
Collecting Personal Information
When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.” Please see the sections below for more information about what Personal Information we collect and why.
Device Information
Purpose of collection: To load the site accurately for you, and to perform analytics on site usage so we can improve our store.
Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Shopify and related service providers when needed to operate our store.
Personal Information collected:
- Version of web browser
- IP address
- Time zone
- Cookie information
- Pages or products viewed
- Search terms
- How you interact with the site
Order Information
Purpose of collection: To provide products or services to you, fulfill our contract, process payment information, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for risk or fraud, and provide information or advertising related to our products and services.
Source of collection: Collected from you when you place an order or attempt to place an order through the site.
Disclosure for a business purpose: Shared with Shopify, payment processors, shipping providers, and other service providers necessary to complete your order.
Personal Information collected:
- Name
- Billing address
- Shipping address
- Payment information
- Email address
- Phone number
- Order details
Customer Support Information
Purpose of collection: To provide customer support and respond to your questions or concerns.
Source of collection: Collected from you when you contact us directly.
Personal Information collected: Name, email address, order number, message content, and any other information you choose to provide.
Minors
The site is not intended for individuals under the age of majority in their jurisdiction. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
- We use Shopify to power our online store.
- We may use payment processors to securely process payments.
- We may use shipping and logistics providers to deliver your order.
- We may use analytics and advertising services to improve our website and marketing.
We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information, or otherwise protect our rights.
Behavioral Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
You can opt out of targeted advertising through the following platforms:
- Facebook Ads Settings
- Google Ads Settings
- Bing Ads Settings
You may also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal.
Using Personal Information
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, keeping you updated on new products, services and offers, improving our site, and preventing fraud or abuse.
Lawful Basis
If you are a resident of the European Economic Area, we process your Personal Information under the following lawful bases:
- Your consent
- The performance of the contract between you and the site
- Compliance with our legal obligations
- To protect your vital interests
- To perform a task carried out in the public interest
- For our legitimate interests, provided they do not override your fundamental rights and freedoms
Retention
When you place an order through the site, we will retain your Personal Information for our records unless and until you ask us to erase this information. We may retain certain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Automatic Decision-Making
If you are a resident of the European Economic Area, you have the right to object to processing based solely on automated decision-making when that decision-making has a legal effect on you or otherwise significantly affects you.
We may use limited automated decision-making to help prevent fraud. This may include temporary denylisting of IP addresses or credit cards associated with repeated failed transactions.
Your Rights
GDPR
If you are a resident of the European Economic Area, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use cookies to make our website work properly, remember your preferences, understand how customers use our site, and improve your shopping experience.
Cookies may be session cookies, which last until you stop browsing, or persistent cookies, which last until they expire or are deleted. You can control and manage cookies in your browser settings.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at service@sunnyfinds.shop.